The Cynefin Framework and (the Complexity of) Classroom Instruction
- December 31st, 2009
- Posted in Pedagogy . Policy
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Classroom instruction is complex but do we treat it as such? Is “sensing” a priority of teacher education? How would an instructor who waits for “patterns to emerge” be viewed by their supervisor? As laid back? Aloof? And does outcome-based education (unintentionally) result in educators treating complex situations as complicated, or worse yet, simple in nature? These questions find their origins in the work of David Snowden and Mary Boone, as they apply the principles of Snowden’s Cynefin Framework to leadership in the 2007 Harvard Business Review article A Leader’s Framework for Decision Making.
Rather than summarize Snowden & Boone’s application textually, I’ve generated a graphical representation. Clicking on this smaller image will produce the full-sized document.
Initially, my interest in this article was peaked by a blog posting of David Clark in his series of writings aimed at describing how the tenets of Agile software development can be applied as a system of instructional design. The HBR article had the added advantage of using this framework as a lens from which to view leadership, a topic of focus for me now as I begin supervising staff at my school. However, its application to the classroom teacher is intriguing.
Aren’t teachers really classroom leaders, or leaders within a complex educational / instructional setting? David Williamson Shaffer, in his 2004 TCR article Pedagogical Praxis: The Professions as Models for Postindustrial Education states the following.
We know a great deal about some of the epistemological and pedagogical underpinnings of compelling learning environments. However, orchestrating these elements into a coherent whole remains a challenge (p. 1417).
Shaffer suggests that professions have unique epistemologies, or “ways of knowing”, and thus have the potential to be used as models for instruction. Daniel Willingham, in his new book Why Don’t Students Like School?, alludes to the complexity of the educational setting as well as he explains the disconnect between controlled experimental studies and the classroom.
But mental processes are not isolated in the classroom. They all operate simultaneously, and they often interact in difficult-to-predict ways (Kindle edition, Location 126).
Marzano et al., in their work Classroom Instruction that Works: Research-Based Strategies for Increasing Student Achievement discuss nine categories of instructional strategies.
- Identifying Similarities and Differences
- Summarizing and Note Taking
- Reinforcing Effort and Providing Recognition
- Homework and Practice
- Nonlinguistic Representations
- Cooperative Learning
- Setting Objectives and Providing Feedback
- Generating and Testing Hypotheses
- Cues, Questions, and Advance Organizers
Throughout this work, the presented strategies are also (necessarily) related to content and instructional situation. Doesn’t this make instructional choices more complex? If we agree with Willingham, who differs from Marzana et al. in this regard, there’s another layer of complexity that must be superimposed onto the extant relationships between content and strategy, topic specific ability. He contends that we must present problems to learners that fall within a specific range, not too tough (which causes despair), or too easy (no satisfaction, nor release of dopamine), but just right. (Goldilocks analogies are welcome.)
Thus, we will seek out opportunities to think, but we are selective in doing so; we choose problems that pose some challenge but that seem likely to be solvable, because these are the problems that lead to feelings of pleasure and satisfaction (Kindle edition, Location 400).
At this point, I’ve identified several variables that must be considered by a teacher as they teach.
- What needs to be taught
- What has been taught
- What is to be taught in the future
- Individual abilities of students with regards to content
- Individual abilities / preferences of students related to instructional strategies
- Situation / relation between content and potential strategies (what “fits” best)
But there is another, most important factor, life outside of the classroom. What happens beyond the classroom walls, in other classes, and more significantly outside of school, affects each learner. The combination of these variables supports the idea that classrooms should be classified as “complex” with the Cynefin Framework. If we review the traits of “Complex” systems, it is clear that often times there is “no right answer” in terms of instructional choices, that classrooms are “systems in constant flux”, and that the “ability to understand” (from the teacher’s perspective) comes after class has been dismissed.
The ability to work within this complex system (the classroom) is typically part of the teacher observation process. For example, Domain 3e in Charlotte Danielson’s Framework for Teaching is entitled Demonstrating Flexibility and Responsiveness, and includes the elements Lesson adjustment, Response to students, and Persistence. However, outcomes are the focus of this work, not the manner in which those outcomes are reached. Admittedly, factors such as rapport and teacher-student interactions are also part of these assessments, and these might be considered constituents of “probing”. However, the emergence / identification of patterns is not addressed in any meaningful way.
Is there a need, then, to construct a formalized framework / structure for “probing” and “sensing (for emergent patterns)” specific to the classroom? Is this something teachers need to know how to do? Would familiarity with the tenets of the Cynefin framework lead to more effective instruction through appropriate responses to the different categories of complexity manifest within that setting?
Comments and/or critiques are welcomed.

Interesting & useful representation of Cynefin. We are looking at using this in healthcare/patient safety. Your representation allows easy portability of the concept there.
One thing is, the link from the graphic is broken. I have copied the png file to use with attribution, but it is low resolution. Could you please either send me a working link to the pdf mentioned or restore the link at the website?
Many thanks,
John Wreathall.
Thanks Andrew,
I have been following Dave Snowden’s work for several years and I have struggled to find others, in education, with a similar interest . Looking forward to following your work.
Kind regards,
Ivan Webb (Tasmania)
Excellent discussion of the challenges that teachers face. Your visualization of Cynefin, especially your pointing out of the dangers lurking in each of the areas, is very helpful.
In the US, at least, teacher education is being seriously impacted by federal laws that require that teachers are trained to simplify information so students can pass tests or meet “standards”. You need only look at the standards (check out NY State standards at http://www.emsc.nysed.gov/ciai/standards.html) to realize that “outcome-based education (unintentionally) result in educators treating complex situations as complicated, or worse yet, simple in nature. In the case of NY state, it seems that “simple” is better.
With these laws in place, it is very difficult to balance authority expectations with “sensing”. This is now creeping into higher ed. A scary thought and very frustrating for us who are in the classroom (one of my recent posts addressed this frustration.
re: “realize that “outcome-based education (unintentionally) result in educators treating complex situations as complicated”
There is nothing ‘unintentional’ about the failure of outcome based education. It was planned this way in order to ensure a compliant population largely composed of ‘intellects’ dumbed down from an early age. The lack of critical thinking and the pre-occupation with a 7th grade-level news media in this country results in people being herded like sheep from one hyped event to another.
John Taylor Gatto was New York State Teacher of the Year in 1991. He posted his retirement letter in the Wall Street Journal that same year, stating that he no longer wished to “hurt kids to make a living.” Gatto has done more than any other individual I know to blow the whistle on the debilitating techniques used in the U.S. government school system since its Prussian-based inception. Every parent with children and anybody concerned with the state of education in this country should listen to some of his speeches and read one of his books. His insight and lessons learned from 30 years of teaching in Manhattan public schools is a warning and a condemnation of what we are doing to our children.
John Taylor Gatto references:
Wikipedia entry for John Taylor Gatto
http://en.wikipedia.org/wiki/John_Taylor_Gatto
“Dumbing Us Down” book summary
http://www.educationreformbooks.net/dumbing_down.htm
“The Underground History of American Education” – final chapter summary
http://www.johntaylorgatto.com/chapters/18s.htm
MP3 audio lectures
http://www.altruists.org/downloads/by_subject/others/education/
Enormous piece of writing! I am pleased about it. I utterly agree with you. It is being required to expand educator’s skill.
Hi Andrew,
)for whatever reason akin to a loss of confidence in the Chairman of the Board.
First clas work David. I too have taught at MBA level and have been caught between that desire to challenge & provoke thought and insight v the need to pass students who believe they have paid $$ and bought and MBA and want to be spoon fed.
I have been following Cynefin and the many variations and insights that others take on David’s work. I’m currently very interested in linking Cynefin to decision-making, learning and leadership at Board of Director level having studied the AICD course recently and now on n4p boards. Do I have you permission to link your expansion of the Cynefin model into that arena. Not sue where I’m going with it but will site your work.
How have you linked disorder and collapse. I know in the clasroom the disorder that comes from different groups of students with different learning styles & expectation levels, and the total collapse of confidence in the lecturer (not in my case
Cheers
Paul Anderson
Paul,
Thanks fornthe post. Of course you can use what I have here.